All products have a warranty of 30 days from the day of receiving the product/goods by the customer. 

Warranty Coverage
Warranty does not cover any product that was damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

Damaged or Defective products
We at Insect Gaming accept returns of products that have been sent defective or damanged to the customer and will help you sort such issues via customer support. We can be contacted directly via Facebook, Instagram or via email at

Returns & Exchanges
As we make customized/personalised products, which are goods made to order or clearly personalised, we do not offer returns or exchanges.

Refund Process
Once we have received the faulty/defective/damaged product from the customer, we issue a full refund to the customer the same day. In case you have any questions regarding your refund/return, be sure to contact us directly at

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